Account information
- Your name and company name
- The email used for your BlueCollar account
- Your account role: owner, manager, employee, or customer
How can we help?
Contact ATCODE LLC for help with BlueCollar account access, subscriptions, billing questions, job information, app behavior, or technical problems.
Contact BlueCollar Support
Email: atcodellchelp@outlook.com
Business: ATCODE LLC
Location: San Antonio, Texas, United States
For your protection, never send your password, full card number, security code, or government identification by email.
What to include in your message
Problem details
- What you were trying to do
- What happened instead
- The exact error message, when available
- A screenshot that does not expose private information
Support topics
Account and login
Help with creating an owner account, signing in, account access, company setup, and role-related access.
Subscription and billing
Help with subscription checkout, trial or promotional access, billing questions, and account access after payment.
Jobs and company data
Help with job creation, scheduling, customers, employee assignments, photos, messages, and completed work.
Technical problems
Help with app loading, buttons, syncing, error messages, unexpected behavior, or access from a new device.
Quick troubleshooting
I cannot sign in.
Confirm that the email is entered correctly, check your internet connection, close and reopen the app, and try again. Contact support with the account email and exact error if the problem continues.
My subscription payment succeeded, but the dashboard is still locked.
Allow a few moments for the payment status to update, then fully close and reopen BlueCollar. Contact support with the account email and approximate payment time if access is not restored.
A job, customer, or employee update is not appearing.
Confirm the device is online, return to the main dashboard, and reopen the relevant section. Include the affected job or employee name when contacting support.
The app closes or displays a red error message.
Take a screenshot, record the steps that led to the problem, and email support. Do not include passwords or payment-card details.
What happens when I cancel my subscription?
Future renewal is stopped at the end of the current paid billing period, and the workspace remains available through that paid period. Canceling renewal alone does not schedule permanent deletion. Permanent deletion requires a separate owner request and includes a 30-day recovery period. Review the Terms & Subscription Policy for details.
How do I delete my company account?
The company owner can initiate deletion from the app when that control is available or contact support from the owner account email. Deletion affects the entire company workspace and all associated owner, manager, employee, customer, job, message, and photo records.
Billing note: Payment information is processed by the payment provider. ATCODE LLC support will never ask you to email a password or complete card number.